Quality, style and performance. A first of their kind: The Qtecut Series.
A performance enhancing, 2-layer non-stick coated frying pan with a difference. One side of the 20cm frying pan has a flat edge to allow it to stand up vertical in your pan storage area, preventing the non-stick from being scratched or damaged. This newly developed solution for storage guarantees a longer life span and performance.
Developed in Italy by specialist designers and made from moulded, high purity die cast aluminium, the durability and high heat efficiency of using a mould strengthens the overall structure of the pan as well as allowing even heat distribution.
The base of the pan has been specially developed to go on Gas, Electric, Ceramic, Halogen and Induction hob types. A first of its kind, the Qtecut 20cm Frying Pan from Vitinni, not only looks good, but performs even better than your average pan.
Orders with a value over £15 are delivered to most UK mainland addresses for free. A postage charge of £1.49 is added to orders with a value of under £15.
Orders for large (eg those that can't be sent via Royal Mail) items to some more remote or offshore areas may subject to a supplemental delivery fee to cover the extra cost of delivering to these regions.
Delivery areas that may be subject to this supplemental charge include some Scottish regions, Scottish Highlands, Channel Isles, Northern Ireland, Isles of Man, Wight, Scilly, Orkney and Shetland (postcode areas beginning: AB, BT, HS, IM, IV, KW, PA, PH, PO, ZE). This will be automatically calculated and applied in the checkout once you have entered your delivery address postcode.
Occasionally we may be unable to deliver certain products to remote regions. Please contact us if you're in a remote or offshore region and we'll be happy to discuss options.
Someone will need to be available to receive, check and sign for your order.
Large heavy items (eg garden and conservatory furniture sets and large barbecues) will be delivered on a pallet to the nearest publically accessible kerbside of your property. For these items please ensure you have the resource/assistance required to take them into your property.
As standard our items are delivered Monday to Friday; however we may be able to make special arrangements with our courier (extra charges may be applied) so please contact us before ordering.
We typically dispatch orders the business day after the order is placed and they are delivered 1 to 5 working days after dispatch. We'll email you with full tracking information when your order is dispatched. Please allow up to 6 working days for delivery of your order.
We only dispatch orders on weekdays (Monday to Friday); we do not dispatch items on weekends or bank holidays.
When your item has been dispatched you will receive an email with the courier details and a tracking number. You can follow the link on your email to see when your item will be delivered.
We understand that sometimes you may change your mind about an item. To return unwanted items please contact us to arrange the return, providing your order number and reason for return. You may be responsible for the cost of returning items to us. Items must be returned in their delivered condition (i.e. unbuilt and boxed suitable for courier transit).
Refunds will only be given after the returned item has been received and inspected. If you do not wish to use our returns service, you must send the item back through a recorded or tracked delivery service.
Once the return is arranged, please ensure your name, address and order number are provided with the product.
The address for returning items is:
All items and packaging are checked upon leaving our warehouse. In the unfortunate event your item arrives damaged please notify the courier in all instances. Please do not accept delivery if there is apparent damage - tell the courier and then contact us with details of the issue.
If you receive a faulty or damaged item please contact us within 7 days.
We will require information and images of the damage. We can then advise how to proceed and arrange for a replacement or refund where necessary.